FAQ
Why did you launch Wall30 ?
As we have a passion for contemporary art and more specifically for photography, we had three objectives : to promote contemporary photography, to present young artists to the public and, to make photography available 24/7 on the net by offering multiple prints at affordable prices.
To what extent is Wall30 different from other online galleries ?
We abide by the rules of the art market! Are prints are signed and limited to 30 copies (including various formats and different types of printing materials). Photographs can’t be considered as proper works of art beyond that number.
How did you select your artists ?
We selected them by looking at festivals, competitions and awards dedicated to photography but we also studied their portfolios and we decided to choose the most interesting artists – those who had a particular style or an interesting choice of subject or an interesting approach.
Do you deliver a certificate of authenticity with the work of art ?
Absolutely, we will subsequently send a certificate of authenticity, by mail and on which you will find the following information :
- The name of the artist
- The title of the work of art
- The date of the print
- The number of the print
- The signature of the artist
Is it possible to obtain further information on a particular photograph or on the work of a particular artist ?
We can be contacted by mail or by phone at any time. We would be delighted to offer advice and deliver the necessary information concerning our available art works (contact@wall30.com - tél. : +33 (0)1 47 17 05 19 / +33 (0)6 63 98 24 61).
Is it possible to order a photograph in a different format or a different finish ?
Should you request a different format or a different finish from the one available on our website please contact Wall30 (contact@wall30.com - tél. : +33 (0)1 47 17 05 19 / +33 (0)6 63 98 24 61).
What are the different methods of payment ?
Several methods of payment are available online once you are ready to make your purchase : credit card and Paypal.
You may also wish to pay by cheque or bank transfer. For these types of payments, please contact Wall30 before you proceed to payment (contact@wall30.com).
How and when will my item be shipped ?
Your prints will be wrapped and packaged carefully. Chronopost will be delivering your package in France. We will keep you informed at every stage of your order.
When you receive your delivery, please check the package, and the state of your photograph. Do not sign the delivery slip, if the package was damaged during shipment. No claim shall be considered if the delivery slip has been signed. Should a problem occur, please return you package to the carrier, stipulate the nature of the problem and contact Wall30 on the day of delivery.
